ONVIF fails to work on some of the cameras with newer firmware.

 

DEVICE INFO:

DS-2CD2343G2-IU, FW 5.7.12 build 221201

DS-2CD2543G2-IS, FW 5.7.12 build 221201

ISSUE:

GUI is a bit different than before. the setting is enabled with Digest&SW-username token and a user was created with its own password at the admin level here, but it still fails by the ODM tool as below.

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/17103100696/original/iaG5RabEaHHZYibL69lFmTkcR097sS1lug.jpeg?1678120481

RESULTS from ODM:

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/17103100635/original/JkC41B2eGaHhwKXQaTc8hjGKGuhcvAwIZg.JPG?1678120400

SOLUTION:

Sync the time with the computer will solve this. please see the below screenshot:

The reason is that the latest version of the camera adds Onvif anti-replay mechanism, so the PC and camera time should not have too much difference. (-5~20s, Regardless of time zone difference)

The reason is that the latest version of the camera adds Onvif anti-replay mechanism, so the PC and camera time should not have too much difference. (-5~20s, Regardless of time zone difference)

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/17103101035/original/AvxvORBhd0TG36ogJ9UgK47GRolmowxG8A.jpeg?1678120897