Submit a ticket Tickets list
Welcome
Login  Sign up
  1. Home
  2. Solution home
  3. FAQs

HikCentral

  • I have updated my current Hik central version to the latest version from your website. I am having issues with control clients on workstations on the LAN. What could be a possible cause?
  • I am looking into hosting HCP in the cloud using AWS server as the host. I would like to put a pStor in the cloud also for video storage. Is this possible.
  • Where do I change the area name in HikCentral?
  • What ports are required to be opened and forwarded for HCP 2.3.1 for off site (WAN) access?
  • I can't see the sub stream of my hikvision camera through HCP control client software. I get "Live View Failed Other errorerror (Error Code Control Clien. Videoplay (239468893))" error. How do I fix this?
  • « Previous
  • 1
  • 2
  • 3
  • 4
  • Next »
About Us more
Company Profile Financial Report Cybersecurity Sustainability Focused on Quality Contact Us
Newsroom more
Blog Latest News Success Stories Press Mentions
Events & Showroom more
Digital Showroom Hikvision Live Event List
Quick Links more
Home Screen Connect Submit a ticket Password reset License Activation Hikvision App Store Firmware Downloads Technical Notes Privacy Policy
    Contact Us Subscribe Newsletter

© 2025 Hangzhou Hikvision Digital Technology Co., Ltd. All Rights Reserved.

        Privacy Policy Cookie Policy Cookies Preferences Cancel Subscription