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Remote Access

  • Why do my cameras time out after 5 minutes when using Hik-Connect?
  • Where do I get the Hik-Connect app for an Android phone?
  • Why can't I fast forward through playback on Hik-Connect?
  • Why is my Platform Access offline?
  • How to log-in to Hik-connect on iVMS-4200
  • How do I access my network cameras through my network video recorder using a web browser
  • I am receiving notifications when my app is open, why won't my phone notify me when the app is closed?
  • What port forwards are required for direct IP remote access?
  • Will defaulting my device unbind it from HikConnect?
  • When using the Hik connect service. What should the preferred and alternate DNS be set to?
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