Submit a ticket
Enter your search term here...
I have a Hikvision NVR/DVR and a IP camera with two sensors. How can i add the second sensor?
How do I setup RTSP stream?
What type of HDD do I need for a RAID configuration on my recorder?
Why do I keep getting the error that motion detection will be disabled for my Accusense DVR when I change the menu output to 4k?
I have an NVR that'll support more cameras than it has PoE ports. How do I add the other cameras to the NVR when the NVR and cameras aren't connected to internet?
How can I turn off the 24hour or military time format on the recorder?
I can't see the sub stream of my hikvision camera on the local NVR, through the web browser or through the IVMS-4200 software. I get "stream type not supported" error. How do I fix this?
What's the difference between a default and a restore?
My NVR is locked. How do I unlock it?
After upgrading my I-Series NVR firmware using the HikConnect mobile app to version V4.61.025 build 220905. I no longer can access my recorder through the web interface, why?