My SYS service keep starting and stopping after making changes to the hardware of the server. Why?


Your licenses were not de-activated before making the hardware changes. This is required before making hardware changes to a physical or virtual server hosting the HCP platform.

This de-activation must be done before the hardware changes. 

Once the de-activation is done. Do the following steps:

  • Power down the server. 
  • Make the changes to the hardware that is needed,
  • Power the server back up. 
  • Launch the "Hik Central Professional Web Client".
  • Re-activate your license codes.

This also applies if the enviroment is virtualized.