I can't see the live view of the cameras in the web browser. I keep getting a message "The stream is encrypted". How do i fix this?


Log direclty into the recorder. Locate the "Platfor Access" section. (It may also be call Hik connect or even be in the DDNS section on some older model DVR's). Then disable the "Enable Stream Encryption" option and click "Apply". 

Refresh the camera on the browser, you should then see the live view of the camera.